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Home > Terms and Conditions

Policies, Terms and Conditions:
 
 
Claims and returns  by 
Damage/shortage claims must be made
within 5 days of receipt of the product.  Damaged or defective
items will be refunded or replaced.


All returns must be authorized in advance by C.O.D.  Call for RA number.
Returns received without our RA number on the outside of the box will NOT be processed.
All returns will be subject to a 15% restock charge.
All returns must be in original, unopened, 100% saleable condition.
All requests for returns must be made within 7 total days after receipt.
NO refund will be made for outbound shipping costs.
You must additionally pay the return shipping costs.

There are no returns on battery powered items or batteries.
This policy is meant to protect you, our customer.
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Colors/sizes  by 
Remember that your browser may not always show true color.
Due to variations in monitors, scanners, browsers, and dye lot changes by
manufacturers, we cannot guarantee exact color matches with what you see
on your screen or even with what you received from us in a previous order.  We 
also cannot guarantee that colors of a different size will exactly match each other.
Sizes can and will vary very slightly. 
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Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of C.O.D. Wholesale Copyright © 2009. ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard, American Express,and Discover. Please be sure to provide your exact billing address and telephone number. Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Freight charges and carriers (International)  by 
We ship only via the United States Postal Service (USPS), unless you have your own FedEx account.Please provide that number in the comment box, if you'd like us to ship via your account. 
 
Customs forms are provided with every shipment. Actual value is declared. There may be fees, duties, customs, VAT, and other additional costs that you are responsible for. We have no way of estimating these charges in advance.
 
Shipping charges seem to run between 25% and 50% of the value of the goods, depending upon the country and the products ordered. All orders are insured and tracking information is emailed to you.
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Freight charges and carriers (United States & territories)  by 
Our freight charges within the 48 states are as follows:
Any order under $100, the shipping charge is $7.65.
Orders over $100, the shipping is 7.25% of the order total.
 
Air freight will be calculated at the time of checkout. 
 
We generally ship via FedEx or USPS.  We can also ship using your UPS, or FedEx number if you so desire.  Please provide this number (including the address where the account is billed) in the comment box.
 
AK, HI, VI, PR are shipped via USPS.  You will be charged actual USPS rates.  Shipping is available via FedEx/UPS, but will be much higher than USPS.
 
We can ship via USPS to all other American Territories with a zip code, including, FPO, APO, Saipan, Guam, embassies and more.  Customs documents will be included.  You may be responsible for duties and fees. 
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Government/public agencies  by 
Net 30 purchase orders are accepted. 
F.O.B. point is our warehouse, not "destination".
Within California, most non federal agencies must pay sales tax.
Please fax your PO's to our toll free fax number (800)382-7403.
Remember to put your email on the PO if you'd like email notification of shipment.
Please make sure that if the billing and shipping addresses are different,
that this is clearly indicated.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Minimum order  by 

There is no minimum order.

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Multiple Product Orders  by 
If we are out of stock on any items from a multiple product order we will usually hold your order until all products return to stock. If we do ship the items separately you will not be charged for the additional shipping charges. You will only get charged the quoted shipping charges listed on your original order.
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Order Acceptance Policy  by 

After you place an order with us and provide a valid email address you will receive a confirmation of the order to your email within about 24 hours. You can also log into your account and track the status of your order. After we ship your order you will receive another email with a shipment tracking number in which you conveniently track your package.

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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, we ship within 1-2 business days. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Samples/Donations  by 
Samples:
We do not provide samples of our products.
 
Donations:
We do not offer donations. 
We donate/discount to a number of our local schools and civic groups
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Security & Privacy  by 
We keep your personal information private and secure. This site is intensively scanned and then approved daily by McAfee to assure you of the safe handling of your data. 
 
We are PCI compliant with regards to handling your credit/debit card information.

We do not share, sell, or provide any of your information to any other entity.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the C.O.D. Wholesale site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Shipping Policy  by 
Shipping Time -- Most orders ship within 1-2 days, provided the product ordered is in stock.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

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Taxes  by 
C.O.D. Wholesale will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California, unless your resale permit number is provided in the comment box. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.  If you are a California business and have either provided your resale number or we already have it on file, the tax will be removed prior to processing your credit card.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, We reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. C.O.D. Wholesale reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, C.O.D.Wholesale will immediately issue a credit to your credit card account in the amount of the incorrect price
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W-9 form  by 
If you need our W-9 form, please email, fax, or phone us.
It is usually easiest for us to fax the form to you.
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Wire transfers, Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, wire transfers, and company checks in U.S. Dollars only. Please allow up to 15 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.   Please email us at codwholesale@yahoo.com for wire transfer information.
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